To provide recommendations for using a set of KPIs commonly applicable to all RFCs, a joint RNE-RFC project team was first tasked with developing a guideline in 2015. The further development of commonly applicable KPIs was triggered by the Rotterdam Sector Statement of 2016. One of the priority projects defined on the basis of this document was to monitor the quality of freight services by means of implemented and shared KPIs. To meet this requirement, the sector developed certain proposals out of which those which were deemed feasible and could be agreed upon have been added to the list of commonly applicable KPIs.
The latest version of the Guidelines can be downloaded here.
In addition, an RNE/RFC KPI Coordination Group has been established, aiming to coordinate the use of these KPIs and to evaluate their use on a yearly basis.

Publication of RFC KPIs

The below table demonstrates the figures of the commonly applicable KPIs per RFC. You can download it by clicking here.

These KPIs reflect the performance of each individual RFC in terms of capacity management, operations and market development. Therefore, when comparing the figures of various RFCs, the specificities of each one have to be considered. Each RFC may apply any additional KPIs, which are published in their annual reports on their websites and/or in the Customer Information Platform (CIP), where applicable.

Please refer to the annual reports of the individual RFCs for comprehensive information concerning the figures and their analysis. In addition, you can find a more detailed description of each commonly applicable KPI in the RNE ‘Guidelines for Key Performance Indicators of Rail Freight Corridors’.