For PCS, RNE is offering enhanced service quality from now on. The support response time has been reduced to 4 hours! Tickets sent by e-mail in English are registered and handled on all weekdays, regardless of holidays or vacation periods, with a guaranteed response time. Telephone support is offered during office hours from 09:00 to 16:00 with enhanced reaction time for request handling.
For telephone enquiries please call:
+43 1 907 6272 25
Service Desk opening hours on working days:
Monday – Thursday: 09:00 – 16:00
Fridays: 09:00 – 15:00