TPM on RFCs
The Train Performance Management (TPM) project, carried out in 2009, was a first attempt to put in place a complete process for monitoring, analysing and improving performance of international trains, namely in terms of punctuality. ‘TPM Guidelines’ were developed to describe the overall train performance quality management process.
From 2011, with the coming into force of the Freight Regulation, the focus moved to meeting the needs of the Rail Freight Corridors (RFCs).
With the Freight Regulation in mind, the ‘Guidelines for punctuality monitoring (GPM)’ (which were based on the former TPM Guidelines) were published.
Taking into account all previous experiences, the GPM provide a comprehensive description of how to improve train punctuality. The GPM were delivered to the RFCs so that they could use them without having to re-invent the wheel. The GPM also provide a template to be used as a basis to draft a Rail Freight Corridor punctuality management handbook.
It is important to underline that the GPM, although conceived with the Freight Regulation in mind, can also be used in other contexts and for all types of railway traffic (including passengers).
Added value of TPM approach
- The international approach to punctuality analysis is designed to improve the quality of train performance on corridors and thereby improve customer satisfaction and attract more traffic to railways
- A network of experts is now in place
- Regular international collaboration on quality performance (looking beyond borders) between IMs, and between IMs and RUs, has been established