Train Performance Management Project
The Train Performance Management (TPM) project, carried out in 2009, was a first attempt to put in place a complete process for monitoring, analysing and improving train performance, namely in terms of punctuality.
Within the framework of this project, the ‘TPM Guidelines’ were drafted. They described the overall train performance quality management process under the umbrella of RNE Corridor Management. This included methods for a regular monitoring and analysis of international train performance, as well as rules for planning and implementing performance improvement measures.
TPM and the Rail Freight Corridors
From 2011, with the coming into force of the Freight Regulation , the focus moved to meeting the needs of the Rail Freight Corridors (RFCs).
Within this framework, the ‘Guidelines for punctuality monitoring (GPM)’ were published; these replace the former TPM Guidelines.
Taking into account all previous experiences, the GPM provide a comprehensive description of how to improve train punctuality. The GPM were delivered to the RFCs so that they could use them without having to re-invent the wheel. The GPM also provide a ‘Template’ to be used as a basis to draft a Rail Freight Corridor punctuality management handbook.
It is important to underline that the GPM, although conceived with the Freight Regulation in mind, can also be used in other contexts and for all types of railway traffic (including passengers).
Added value of GPM approach
- The international approach to punctuality analysis is designed to improve the quality of train performance on corridors and so to improve customer satisfaction and attract more traffic to the railways
- A network of experts is now in place
- Regular international collaboration on quality performance (looking over the borders) between the IMs themselves, and between IMs and RUs, has been established.