IT Service Desk

RNE Path Coordination System (PCS)   RNE Train Information System (TIS)   RNE Charging Information System (CIS)
Path Coordination System (PCS)
support.pcs@rne.eu
  Train Information System (TIS)
support.tis@rne.eu
  Charging Information System (CIS)
support.cis@rne.eu
         
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Common Components System (CCS)
support.ccs@rne.eu
       

For PCS, RNE is offering enhanced service quality from now on. The support response time has been reduced to 4 hours! Tickets sent by e-mail in English are registered and handled on all weekdays, regardless of holidays or vacation periods, with a guaranteed response time.Telephone support is offered during office hours from 09:00 to 16:00 with enhanced reaction time for request handling.

For telephone enquiries please call:

+43 1 907 6272 25

Service Desk opening hours on working days:
Monday - Thursday:      09:00 - 16:00
Fridays: 09:00 - 15:00